Lavínia Matoso Freitas
ABSTRACT
This paper presents a textual evaluation experience in Usability and User eXperience of Spotify application. The methodology used for the textual evaluation was MALTU. In this study, we collected 100 users' postings from a popular website (Reclame Aqui) and 7 participants classified postings and discussed their impressions about this form of evaluation.
- Fetter, M.; Gross, T.; Schirmer, M.. CAESSA: Visual Authoring of ContextAware Experience Sampling Studies. In Proceedings of CHI 2011, 2341--2346 Google Scholar
Digital Library
- Korhonen, H.; Arrasvuori, J.; Väänänen-vainio-mattila, K.. Let users tell the story. In Proceedings of CHI 2010, 4051--4056. Google ScholarDigital Library
- Mendes, M.. MALTU -- Um modelo para avaliação da interação em sistemas sociais a partir da linguagem textual do usuário. Tese (doutorado). Universidade Federal do Ceará, Programa de Pós-Graduação em Ciência da Computação, Fortaleza, 2015.Google Scholar
- Mendes, M.; Furtado, E.; Furtado, V.; Castro, M.. How do users express their emotions regarding the social system in use? A classification of their postings by using the emotional analysis of Norman. In HCI International, 2014, 229--241. Google ScholarDigital Library
- Obrist, M.; Roto, V.; Väänänen-vainio-mattila, K.. User Experience Evaluation -- Do You Know Which Method to Use? CHI 2009, 2763--2766. Google ScholarDigital Library
- Olsson, T.; Salo, M. Narratives of satisfying and unsatisfying experiences of current mobile augmented reality applications. CHI 2012, 2779--2788 Google ScholarDigital Library
- Reclame Aqui Institucional. Acessado em 19 de junho de 2016. Disponível em http://www.reclameaqui.com.br/institucional.Google Scholar
- Spotify. Acessado em 19 de junho de 2016. Disponível em http://thenextweb.com/opinion/2016/06/02/spotify-has-a-plan-to-make-money-but-its-still-no-match-for-apple-and-google.Google Scholar
- Tuch, A. N., Trusell, R. N., and Hornbæk, K.: Analyzing Users' Narratives to Understand Experience with Interactive Products. In Proceedings of CHI 2013, 2079--2088. Google ScholarDigital Library
Index Terms
- Evaluation of Spotify: an evaluation textual experience using the Maltu methodology
Recommendations
An Experience of Textual Evaluation Using the MALTU Methodology
Social Computing and Social Media. Technologies and AnalyticsAbstractThis paper presents an experience of textual evaluation in Usability and User eXperience in an academic system. The methodology used for the textual evaluation was MALTU. In this study, we analyzed 650 postings from an academic system and these ...
UUX-Posts: a tool for extracting and classifying postings related to the use of a system
CLIHC '17: Proceedings of the 8th Latin American Conference on Human-Computer InteractionSystems Evaluation through user narratives has been a recent evaluation technique and has seen valuable results on a usability and user experience about the system. In previous work, we have researched as a user writes detailed comments about the system ...
A methodology to develop usability/user experience heuristics
Highlights- Sets of usability/UX heuristics have been developed, but there is no consensus on how they should be created and validated.
AbstractTechnology, software systems and human–computer interaction paradigms are evolving. Traditional usability heuristics do not cover all aspects of user–system interactions. Many sets of heuristics have been proposed, with the aim of ...
Comments