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Capable but Amoral? Comparing AI and Human Expert Collaboration in Ethical Decision Making

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Published:28 April 2022Publication History

ABSTRACT

While artificial intelligence (AI) is increasingly applied for decision-making processes, ethical decisions pose challenges for AI applications. Given that humans cannot always agree on the right thing to do, how would ethical decision-making by AI systems be perceived and how would responsibility be ascribed in human-AI collaboration? In this study, we investigate how the expert type (human vs. AI) and level of expert autonomy (adviser vs. decider) influence trust, perceived responsibility, and reliance. We find that participants consider humans to be more morally trustworthy but less capable than their AI equivalent. This shows in participants’ reliance on AI: AI recommendations and decisions are accepted more often than the human expert’s. However, AI team experts are perceived to be less responsible than humans, while programmers and sellers of AI systems are deemed partially responsible instead.

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            CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems
            April 2022
            10459 pages
            ISBN:9781450391573
            DOI:10.1145/3491102

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