skip to main content
10.1145/572020.572023acmconferencesArticle/Chapter ViewAbstractPublication PagesnordichiConference Proceedingsconference-collections
Article

Staging a professional participatory design practice: moving PD beyond the initial fascination of user involvement

Published:19 October 2002Publication History

ABSTRACT

Use and users have an important and acknowledged role to most designers of interactive systems. Nevertheless any touch of user hands does not in itself secure development of meaningful artifacts. In this article we stress the need for a professional PD practice in order to yield the full potentiality of user involvement. We suggest two constituting elements of such a professional PD practice. The existence of a shared 'where-to' and 'why' artifact and an ongoing reflection and off-loop reflection among practitioners in the PD process.

References

  1. Bertelsen, O. W. (1998). Elements to a theory of design artifacts: a contribution to critical systems development research, Ph.D. thesis, University of Aarhus. DAIMI PB-531.Google ScholarGoogle Scholar
  2. Bertelsen, O. W. & Bøødker, S. (2001). Cooperation in massively distributed information spaces. In ECSCW 2001: Proceedings of the Seventh European Conference on Computer Supported Cooperative Work, Bonn, Germany, 16-20 September 2001. Kluwer Academic Publishers, Dordrecht, 1-18. Google ScholarGoogle ScholarDigital LibraryDigital Library
  3. Bertelsen O. W. & Nielsen, C. (2000). Augmented Reality as a Design Tool for Mobile Interfaces Mixed Reality Proceedings of DIS'00: Designing Interactive Systems: Processes, Practices, Methods, & Techniques, 185-192. Google ScholarGoogle ScholarDigital LibraryDigital Library
  4. Bertelsen, O. W. & Nielsen, C. (1999). Dynamics in Wastewater Treatment: A Framework for Understanding Formal Constructs in Complex Technical Settings. In Bødker, S., Kyng M. & Schmidt, K. (Eds.). ECSCW '99, Proceedings of the Sixth European Conference on Computer Supported Cooperative Work Kluwer, Dordrecht, 277-290. Google ScholarGoogle ScholarDigital LibraryDigital Library
  5. Bossen, C. (2002): Ethnography in design: tool-kit or analytic science, Proceedings of PDC 2002, Malmö, ACM/CPSR, Palo Alto, CA, 338-343.Google ScholarGoogle Scholar
  6. Bærentsen, K. (1989). Mennesker og maskiner {People and machines}. In Hedegaard M., Hansen, V.R. & Thyssen, S. (Eds.). Et Virksomt Liv {An Active Life}. Aarhus: Aarhus Universitets Forlag, 142-187.Google ScholarGoogle Scholar
  7. Bødker, S; (1998); Understanding representation in design. Human-Computer Interaction 13(2), 107-125. Google ScholarGoogle ScholarDigital LibraryDigital Library
  8. Bødker, S (1999). Computer applications as mediators of design and use - a developmental perspective. Doctoral dissertation, Department of Computer Science, University of Aarhus, DAIMI PB-542.Google ScholarGoogle Scholar
  9. Bødker, S. (2000). Scenarios - setting the stage for reflection and action in user-centered design, Interacting with computers, 13(1,) 61-77Google ScholarGoogle Scholar
  10. Bødker, et al.; (1993). Deliverable D 1.1: The EuroCODE Conceptual Framework: Preliminary, empirica, Bonn.Google ScholarGoogle Scholar
  11. Bødker, S. & Buur, J. (in press). The Design Collaboratorium - a Place for Usability Design, ACM TOCHI. Google ScholarGoogle ScholarDigital LibraryDigital Library
  12. Bødker, S. & Christiansen, E. (1997). Scenarios as springboards in design. In Bowker, G., Gasser, L., Star, S.L. & Turner, W. (Eds.). Social science research, technical systems and cooperative work, Erlbaum, Mahwah, NJ, 217-234.Google ScholarGoogle Scholar
  13. Bødker, S. Ehn, P., Kammersgaard, J., Kyng, M., & Y. Sundblad (1987). A Utopian Experience. In Bjerknes, G., Ehn, P. & Kyng, M., (eds.). Computers and Democracy - a Scandinavian Challenge, Avebury, Aldershot, UK, 251-278.Google ScholarGoogle Scholar
  14. Bødker, S., Graves Petersen, M. & Nielsen, C. (2000). Creativity, cooperation and interactive design. DIS 2000, Conference proceedings on Designing interactive systems: processes, practices, methods, and techniques, ACM, 252-261. Google ScholarGoogle ScholarDigital LibraryDigital Library
  15. Bødker, S. & Grøønbæk, K. (1995). Users and Designers in Mutual Activity- an analysis of cooperative activities in systems design. In Y. Engeström & D. Middleton (Eds.); Cognition and Communication at Work, Cambridge University Press, Cambridge UK, 130-158.Google ScholarGoogle Scholar
  16. Bødker, S, Grønbæk, K, Kyng, M. (1993). Cooperative Design: Techniques and Experiences from the Scandinavian Scene. In Schuler, D. & Namioka, A. (Eds.); Participatory design. Principles and practices, Lawrence Erlbaum Associates, Hillsdale, NJ, 157-76.Google ScholarGoogle Scholar
  17. Carroll, J.M, Kellogg,, W., Rosson, M.B. (1991). The task-artifact cycle. In Carroll, J. M. (Ed.). Designing Interaction: Psychology at the Human-Computer Interface, Cambridge University Press, New York, 74-102. Google ScholarGoogle ScholarDigital LibraryDigital Library
  18. Ehn, P. (1988). Work-oriented design of computer artifacts. Arbetslivscentrum/Almqvist & Wiksell International, Lawrence Erlbaum Associates, Falkööping. Google ScholarGoogle ScholarDigital LibraryDigital Library
  19. Engeström, Y. (1987). Learning by expanding. Helsinki: Orienta-Konsultit.Google ScholarGoogle Scholar
  20. Engeström, Y. (1990). Learning Working and Imagining. Twelve Studies in Activity Theory. Helsinki: Orienta-Konsultit.Google ScholarGoogle Scholar
  21. Laufer, E. & Glick, J. (1996). Expert and novice differences in cognition and activity: a practical work activity. In Engeströöm, Y. & Middleton D. (Eds.). Cognition and Communication at Work, Cambridge University Press, 177-198.Google ScholarGoogle Scholar
  22. Mackay, W.E. (1999). Is Paper Safer? The Role of Paper Flight Strips in Air Traffic Control, ACM SIGCHI Bulletin, 6(4), 311-340. Google ScholarGoogle ScholarDigital LibraryDigital Library
  23. Mogensen, P. (1994). Challenging Practice: an Approach to Cooperative Analysis, Ph.D. thesis, University of Aarhus. DAIMI PB-465.Google ScholarGoogle Scholar
  24. Nielsen, C. & Søøndergaard, A. (2000). Designing for mobility: an integration approach to support mobile technologies. NordiCHI 2000 Proceedings, CD-ROMGoogle ScholarGoogle Scholar
  25. Norman, D.A. (1998). The Invisible Computer: why good products can fail, the personal computer is so complex, and information appliances are the solution. MIT Press. Google ScholarGoogle ScholarDigital LibraryDigital Library
  26. Vicente, K.J. (1999). Cognitive work analysis. Towards safe, productive and healthy computer-based work, Lawrence, Erlbaum ass., Mahwah, NJ. Google ScholarGoogle ScholarDigital LibraryDigital Library
  27. Wartofsky, M. W. (1979). Perception, representation, and the forms of action: toward an historical epistemology. In Wartofsky, M. W., Models, D. Reidel Publishing Company, Dordrecht.Google ScholarGoogle Scholar

Index Terms

  1. Staging a professional participatory design practice: moving PD beyond the initial fascination of user involvement

              Recommendations

              Comments

              Login options

              Check if you have access through your login credentials or your institution to get full access on this article.

              Sign in
              • Published in

                cover image ACM Conferences
                NordiCHI '02: Proceedings of the second Nordic conference on Human-computer interaction
                October 2002
                309 pages
                ISBN:1581136161
                DOI:10.1145/572020

                Copyright © 2002 ACM

                Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

                Publisher

                Association for Computing Machinery

                New York, NY, United States

                Publication History

                • Published: 19 October 2002

                Permissions

                Request permissions about this article.

                Request Permissions

                Check for updates

                Qualifiers

                • Article

                Acceptance Rates

                Overall Acceptance Rate379of1,572submissions,24%

              PDF Format

              View or Download as a PDF file.

              PDF

              eReader

              View online with eReader.

              eReader