Andreas Dieberger
Kristina Höök
ABSTRACT
Social navigation (SN) emerged as a marriage between one-user-one-system scenarios and CSCW. It is a design approach based on either visualizing traces of other users' activities or on direct or indirect communication between users, with the goal to facilitate locating and evaluating information. Social Navigation has wide-ranging benefits, from social filtering over improving trust in eCommerce all the way to improving the user experience in general. However, as it is a new field many design issues are not properly researched yet. In this paper we outline a possible research agenda for the social navigation field, pointing out areas of social navigation in need of research initiatives.
- Dieberger, A., et. al. Social Navigation: Techniques for Building More Usable Systems, interactions, 7, 6, 2000, 36-45. Google Scholar
Digital Library
- Dourish, P. and Chalmers, M. Running out of Space: Models of Information Navigation, HCI'94, 1994.Google Scholar
- Erickson, T. and Kellogg, W. A. Social Translucence: An Approach to Designing Systems that Support Social Processes, Trans. on HCI, 7, 1, 2000, 59-83. Google ScholarDigital Library
- Harper, R. H. R. Information that Counts: A Sociological View of Information Navigation, in Munro, A. J., Höök, K., and Benyon, D. (Eds.). Social Navigation of Information Space. Springer, London, 1999, 80-89.Google Scholar
Index Terms
- Social navigation research agenda
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