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The Effects of ISO 22301 and ISMS Certification Requirements on Business Performance: Focusing on Mediation of Corporate Culture

ISO 22301과 ISMS 인증 요구사항이 기업성과에 미치는 영향 : 기업문화 매개를 중심으로

  • Lee, Sun-won (Department of Disaster and Safety Management, University of Soongsil) ;
  • Cheung, Chong-Soo (Department of Disaster and Safety Management, University of Soongsil)
  • Received : 2020.08.20
  • Accepted : 2020.09.24
  • Published : 2020.09.30

Abstract

Purpose: This study wanted to empirically study the effects of ISO 22301 and ISMS certification requirements on Business Performance. Method: For research, a survey was conducted on ISO 22301 and ISMS-certified companies to collect data and use SPASS18 and AMOS18 for statistical analysis. Results: Verification of the hypotheses through the questionnaire demonstrated that BCP, BCM operation, management, and access control of ISO 22301 and ISMS certification requirements, including BIA, risk assessment, BCP, BCM, BCM operation, management, and access security requirements, affect the enterprise's performance (quality improvement, customer satisfaction, financial performance) through the intermediation of the enterprise culture, and the feasibility of the survey paper is high. Conclution: This study has derived the impact of ISO 22301 and ISMS certification requirements on business performance, and based on this, it is deemed necessary to present improvements to ISO 22301 and ISMS certification, and to study future ISO 22301 certification activation and domestic certification, BCMS.

연구목적: 기업문화를 매개로 ISO 22301과 ISMS 인증 요구사항이 기업성과에 영향을 미치는지를 연구하고자 하였다. 연구방법: ISO 22301과 ISMS 인증 기업 대상으로 설문조사 및 자료를 수집하여 연구목적에 적합한 통계프로그램 SPSS18와 AMOS18 프로그램을 사용하였다. 연구결과: ISO 22301과 ISMS 인증 요구사항중 BCP, BCM운영, 경영, 조직, 접근통제는 기업성과에 영향을 미치는 것을 확인하였고 접근통제만이 기업문화를 매개로 기업성과에 영향을 미치는 것으로 확인하였다. 결론: ISO 22301과 ISMS 인증 요구사항이 기업문화를 매개로 기업성과에 영향을 미치는 것을 도출하고 개선방안을 제시하였다.

Keywords

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