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Previously submitted to: JMIR mHealth and uHealth (no longer under consideration since Nov 23, 2022)

Date Submitted: Nov 8, 2022
Open Peer Review Period: Nov 8, 2022 - Nov 23, 2022
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User experience Design and Evaluation of mHealth Apps

  • Guyeop Kim; 
  • Hyun K. Kim; 
  • Dongwook Hwang

ABSTRACT

Background:

Along with the growth of the mHealth market, several measurement tools have been developed to evaluate the user experience of mHealth apps. However, a universal measurement tool of mHealth apps considering user experience factors is missing.

Objective:

This study aims to develop and verify the user experience evaluation scale of mHealth apps based on user experience factors proposed in a previous study. In addition, we evaluate and improve the user experience of commercialized mHealth apps based on the developed user experience evaluation scale of mHealth apps.

Methods:

A draft of the measurement tool was developed based on a literature review of questionnaires related to the mHealth app evaluation. The validity of the user experience evaluation scale of mHealth apps was verified through exploratory and confirmatory factor analysis.

Results:

Following factor analysis, we derived 16 items conceptually mapped to 5 factors (Ease of Use and Satisfaction, Information Architecture, Usefulness, Ease of Information, and Aesthetic) for the user experience evaluation scale of mHealth apps. Accordingly, a case study to improve mHealth apps was conducted.

Conclusions:

The developed user experience evaluation scale of mHealth apps can help obtain comprehensive user feedback on mHealth apps.


 Citation

Please cite as:

Kim G, Kim HK, Hwang D

User experience Design and Evaluation of mHealth Apps

JMIR Preprints. 08/11/2022:44163

DOI: 10.2196/preprints.44163

URL: https://preprints.jmir.org/preprint/44163

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