In collaboration with Payame Noor University and Iranian Electronic Learning Association

Document Type : scientific-research

Authors

1 Assistant Prof., department of educational planning and administration, the University of Tehran, Tehran,Iran.

2 PhD. Student of Educational Administration, Department of Educational Administration and planning, Faculty of Psychology and Educational Sciences, University of Tehran, Tehran, Iran.

3 M.A. Student of Technology Management, Department of Research and Development Policies, Faculty of Management, Economics and Progress Engineering, Iran University of Science and Technology, Tehran, Iran.

Abstract

This study is practical in terms of its objectives, and this study aims to provide a comprehensive picture of the online teaching-learning process in Iranian service organizations (non-educational). This research methodology applied a quantitative approach in its data collection method. In the first part, using a systematic approach and documentary study, 870 related research about e-learning at non-academic organizations were identified. Then, formerly after being studied and analyzed based on the criteria such as the research title and abstract, finally, 32 cases were selected and analyzed. In order to determine the research validity have been used the instrument of the Basic Critical Appraisal Skills Program of Glyn et al. (2006) and to examine the reliability, the method of agreement between the two coders was used and confirmed at a kappa value of 731%. The results indicate that the most critical issues regarding the online teaching and learning system in non-academic organizations are the feasibility study and implementation of this method at the mentioned institutions. Furthermore, the systematic review findings also identified five critical challenges of the e-learning system. Therefore, the research results indicate that for implementing the online teaching-learning system, first, it is necessary to identify the challenges such as; challenges related to critical stakeholders, organization, pedagogy, technology, and support system.

Keywords

Article Title [Persian]

مروری نظام مند بر تحقیقات آموزش الکترونیکی در سازمان های خدماتی (موسسات غیر دانشگاهی)

Authors [Persian]

  • فاطمه نارنجی ثانی 1
  • سمانه حجازی 2
  • محمدجواد محدث 3

3 M.A. Student of Technology Management, Department of Research and Development Policies, Faculty of Management, Economics and Progress Engineering, Iran University of Science and Technology, Tehran, Iran.

Abstract [Persian]

این پژوهش از نظر اهداف کاربردی است و هدف این پژوهش ارائه تصویری جامع از فرآیند یاددهی-یادگیری آنلاین در سازمان های خدماتی ایران (غیر آموزشی) است. این پژوهش از رویکرد کمی در روش گردآوری داده ها استفاده کرده است. در بخش اول، با استفاده از رویکرد سیستماتیک و مطالعه اسنادی، 870 پژوهش مرتبط در زمینه آموزش الکترونیکی در سازمان‌های غیر دانشگاهی شناسایی شد. سپس قبلاً پس از بررسی و تحلیل بر اساس معیارهایی مانند عنوان و چکیده تحقیق، در نهایت 32 مورد انتخاب و مورد تجزیه و تحلیل قرار گرفت. به منظور تعیین روایی تحقیق از ابزار برنامه مهارت های ارزیابی انتقادی پایه گلین و همکاران استفاده شده است. (2006) و برای بررسی پایایی از روش توافق بین دو کدگذار استفاده شد و در مقدار کاپا 731 درصد تأیید شد. نتایج حاکی از آن است که بحرانی ترین مسائل مربوط به سیستم آموزش و یادگیری آنلاین در سازمان های غیر دانشگاهی، امکان سنجی و اجرای این روش در موسسات مذکور است. علاوه بر این، یافته‌های مرور سیستماتیک همچنین پنج چالش حیاتی سیستم آموزش الکترونیکی را شناسایی کرد. بنابراین، نتایج تحقیق حاکی از آن است که برای پیاده‌سازی سیستم یاددهی-یادگیری آنلاین، ابتدا باید چالش‌هایی از جمله: چالش های مربوط به ذینفعان حیاتی، سازمان، آموزش، فناوری و سیستم پشتیبانی.

Keywords [Persian]

  • فرآیند یاددهی-یادگیری
  • محیط آموزش الکترونیکی
  • بررسی سیستماتیک
  • سازمان های خدماتی ایران
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