تأثیر رهبری ناب بر بهره‌وری منابع انسانی با تأکید بر نقش میانجی سرمایه اجتماعی
محورهای موضوعی : مدیریت(منابع انسانی)
محمد حکاک
1
(دانشیار گروه مدیریت ، دانشکده اقتصاد و مدیریت، دانشگاه لرستان، خرم‌آباد، ایران)
معصومه مومنی مفرد
2
(دانشجوی دکتری گروه مدیریت دولتی، دانشکده اقتصاد و مدیریت، دانشگاه لرستان، خرم‌آباد، ایران)
عبداله ساعدی
3
(دانشجوی دکتری گروه مدیریت دولتی، دانشکده اقتصاد و مدیریت، دانشگاه لرستان، خرم‌آباد، ایران)
کلید واژه: سرمایه اجتماعی, بهره‌وری منابع انسانی, قابلیت‌های رهبری ناب, سازمان‌های دانش‌بنیان,
چکیده مقاله :
پژوهش حاضر با هدف تحلیل و ارزیابی اثر رهبری ناب بر بهره‌وری منابع انسانی با تأکید بر نقش میانجی سرمایه اجتماعی انجام پذیرفت. این مطالعه ازنظر هدف، کاربردی و ازلحاظ روش و ماهیت جزء تحقیقات توصیفی- همبستگی است. در این پژوهش برای سنجش متغیرها از پرسشنامه استاندارد بهره گرفته شد که روایی و پایایی آن به ترتیب با استفاده از روش روایی صوری و آلفای کرونباخ تأیید گردید. جامعه آماری شرکت‌های دانش‌بنیان شهرستان خرم‌آباد را شامل می شود که با استفاده از روش نمونه‌گیری در دسترس و با کمک فرمول کوکران 197 نفر از کارکنان آن‌ها به‌عنوان اعضای نمونه انتخاب شدند. داده‌ها با استفاده از روش مدل‌سازی معادلات ساختاری و نرم‌افزارهای Amos و SPSS تحلیل گردید. نتایج نشان داد که در سطح اطمینان 95/0 رهبری ناب تأثیر مثبت و معناداری بر سرمایه اجتماعی و بهره‌وری منابع انسانی در شرکت‌های دانش‌بنیان دارد. به‌علاوه تحلیل مسیر غیرمستقیم نشان می‌دهد که رهبری ناب از طریق متغیر میانجی سرمایه اجتماعی بر بهره‌وری منابع انسانی تأثیر مثبت و معناداری دارد. ازاین‌رو به‌عنوان یک نتیجه کلی می‌توان عنوان کرد که با استفاده از قابلیت‌های رهبری ناب همچون مهارت‌های ارتباطی و انگیزشی می‌توان در شکل‌دهی شبکه‌های ارتباطی و ایجاد شور و اشتیاق میان کارکنان تلاش نمود و با بهبود قابلیت اطمینان و اعتماد افراد، زمینه مناسبی را برای افزایش بهره‌وری منابع انسانی ایجاد کرد.
The purpose of the current descriptive and applied survey was to examine the effect of immaculate leadership on human resource productivity with regard to the mediating role of social capital. The research population included Knowledge-Based Companies in Khorramabad out of which an available sample of 197 employees were selected using Kukran formula. The research data were collected using a standardized questionnaire the content validity and reliability of which had initially been confirmed through expert views and Cronbach's alpha. The gleaned research data were analyzed using Structural Equation Modeling with AMOS and SPSS software. The findings verified the positive and significant effect of immaculate leadership on social capital at confidence level of 0.95 and the significant increase it made in human resource productivity in Knowledge-Based companies. In addition, the analysis of indirect paths confirmed the significant role of social capital in moderating the effect of immaculate leadership on human resource productivity enhancement. The findings underscore the facilitative role of leadership skills like communication and motivation promoting skills in not only formation of communication networks among employees but also increasing profits and human resources through enhanced individual trust and reliability.
Aij, K., Visse, M & Widdershoven, G (2015). Lean leadership: an ethnographic study, Leadership in Health Services, 28(2), 119-134.
Amonarriz, C., Iturrioz, C., Narvaiza, L & Parrilli, M (2019). The role of social capital in regional innovation systems:Creative social capital and its institutionalization process, Papers in Regional Science, 98(1), 35-51.
An, W., Western, B. (2019). Social capital in the creation of cultural capital: Familystructure, neighborhood cohesion, and extracurricular participation, Social Science Research, 81(2), 192-208.
Aragon, C., Aranguren, MJ., Iturrioz, C & Wilson, J (2014). A social capital approach for network policy learning: The case ofan established cluster initiative.European Urban and Regional Studies, 21(2), 128–145.
Bijl, A., Ahaus, K., Ruel, G., Gemmel, P & Meijboom, B (2019). Role of lean leadership in the lean maturity—second-order problemsolving relationship: a mixed methods study, BMJ Open, 9(6), 1-7.
Campbell, C.(2019). Social capital, social movements and global public health:Fighting for health-enabling contexts in marginalised settings, Social Science & Medicine, 257, 1-34.
Connor, K & Gladstone, E (2017). Beauty and social capital: Being attractive shapes social networks, Social Networks, 52, 42-47.
Dombrowski, U & Mielke, T (2013). Lean Leadership fundamental principles and their application, Conference on Manufacturing Systems, 7, 569-574.
Eberl, A (2019). The effect of informal caregiving on social capital investments, Social Science Research, 85.
Emiliani M.L., Emiliani,M (2013). Music as a framework to better understand Lean leadership, Leadership & Organization Development Journal, 34(5), 407-426
Gelei, A., Losonci, D & Matyusz, Z (2014). Lean production and leadership attributes – the case of Hungarian production managers, Journal of Manufacturing Technology Management, 26(4), 477-500.
Ghasemi, Vahid (2013). Structural Equation Modeling in Social Research Using Amos Graphics. Publisher: Sociologists, (In Persian).
Gifu D, Teodorescu M & Ionescu D. (2014).Design of a stable system by lean manufacturing. International Letters of Social and Humanistic Sciences, 17(28),61-69.
Helten K, Lindemann U. (2013). Analysis of Management and Employee Involvement During the Introduction of Lean Development. Institute of Product Development, 898-911.
Herberholz, C & Phuntsho, S (2018). Social capital, outpatient care utilization and choice between different levels of health facilities in rural and urban areas of Bhutan, Social Science & Medicine, 211, 102-113.
Hu, Q., Mason, R., Williams, S.J. and Found, P. (2015). Lean implementation within SMEs: a literature review, Journal of Manufacturing Technology Management, 26 (7), 980-1012.
Jovita, H., Nashir, H., Mutiarin, D., Moner, Y & Nurmandi, A (2019). Social capital and disasters: How does social capital shapepost-disaster conditions in the Philippines? Journal of Human Behavior in the Social Environment, 29(4), 519-534.
Khadrpour, Kh., Maziyari, M & Sabounchi, R (2014). The Relationship between Social Capital and Productivity of Sport and Youth Offices of West Azerbaijan Province, Journal of Human Resource Management in Sport, 1(2), 147-156 (In Persian).
Kim, Y., Choe, E., Lee, B & Seo, J (2019). Understanding Personal Productivity, How Knowledge Workers Define, Evaluate, and Reflect on Their Productivity, CHI Glasgow, Scotland UK, 615 , 1-12.
Lam, M., O’Donnell, M. and Robertson, D. (2015), “Achieving employee commitment for continuous improvement initiatives”, International Journal of Operations & Production Management, 35(2), 201-215.
Liker, J. K .& Convis, G. L (2012). The Toyota Way to Lean Leadership - Achieving and sustaining excellence through leadership development, New York: McGraw Hill, 6(2), 135-136.
Loh, K., Yusof, Sh & Lau, D (2018). Blue ocean leadership in lean sustainability", International Journal of Lean Six Sigma, 10(1), 1-21.
Mann, D. (2009). The missing link: Lean leadership. Frontiers of Health Services Management, 26(1), 15–26.
Naghavi, M, A., Hamzehpour, M., Bamdad Sufi, J & Etemadi, M (2018). Designing Structural Conceptual Model; Interpreting Lean Leadership; Based on Comprehensive Approaches to Lean Concept Essence, Tomorrow Management, 17, 234-253(In Persian).
Najad Irani, F & Judges, A (2018). The Impact of Strategic Value Creation of Human Capital on Human Resource Productivity through the Mediating Role of Job Well-being (Case Study: Employees of National Bank of West Azerbaijan Province), Productivity Management, 47, 235-269 (In Persian).
Neal, J & Neal, Z (2019). Implementation capital: mergingframeworks of implementation outcomes andsocial capital to support the use ofevidence-based practices, mplementation Science, 1-9.
Okeke, M., Onyekwelu, N., Akpua, J & Dunkwu, C (2019). Performance Mangement and Employee Productivity in Selected Large Organizations in South- East, Nigeria, Journal of Business Management, 5(3), 57-70.
Oreg, Sh & Berson, Y (2019). Leaders’ Impact on Organizational Change: Bridging Theoretical and Methodological Chasms, Academy of Management Annals, 13(1), 64- 79.
Poksinska, B., Swartling, D & Drotz, E (2013). The daily work of Lean leaders –lessons from manufacturing and healthcare, Total Quality Management & Business, 24(8), 886-898.
Pourmola, A., Bagheri, M., Alinezhad, P & Peyravinejad, Z (2019). Investigating the impact of organizational spirituality on human resources productivity in manu-facturing organizations, Management Science Letters, 122-134.
Seidel, A., Saurin, T., Marodin, G & Ribeiro, J (2017). Lean Leadership Competencies: a multi-method study, Management Decision, 1-33.
Shukri Node, A., Kavusi, Sh & Bahram, A (2019). Presenting a Model of Learning Organization for Promotion of Intellectual Capital and Productivity of Human Resources in the Cultural Department of Islamic Azad University by Qualitative Method, Productivity Management, 48, 181- 201 (In Persian).
Tantardini, M, Guo, H & Ganapati, N (2017). Social Capital and Public Financial Performance: Lessons from Florida, Public Performance & Management Review, 4(3), P, 480-503.
Tortorella, G & Fogliatto, F (2017). Implementation of lean manufacturing and situational leadership styles: An empirical study, Leadership & Organization Development Journal, 38(7), 1-8.
Trenkner, M (2016). Implementation of lean leadership, DE Gruyter Open Management, 20 (2), 129- 142.
Villena, V. H., Revilla, E., & Choi, T. Y. (2011). The dark side of buyer–supplier relationships: A social capital perspective. Journal of Operations Management, 29(6), 561-576.
Vincens, N. Emmelin, M & Stafstrom, M (2018). Social capital, income inequality and the social gradient in self-rated health in Latin America: Afixed effects analysis, Social Science & Medicine, 196(C), 115-122.
Weintraub, Ph & McKee, M (2019). Leadership for Innovation in Healthcare: An Exploration, International Journal of Health Policy and Managemen, 8(3), 138- 144.
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Aij, K., Visse, M & Widdershoven, G (2015). Lean leadership: an ethnographic study, Leadership in Health Services, 28(2), 119-134.
Amonarriz, C., Iturrioz, C., Narvaiza, L & Parrilli, M (2019). The role of social capital in regional innovation systems:Creative social capital and its institutionalization process, Papers in Regional Science, 98(1), 35-51.
An, W., Western, B. (2019). Social capital in the creation of cultural capital: Familystructure, neighborhood cohesion, and extracurricular participation, Social Science Research, 81(2), 192-208.
Aragon, C., Aranguren, MJ., Iturrioz, C & Wilson, J (2014). A social capital approach for network policy learning: The case ofan established cluster initiative.European Urban and Regional Studies, 21(2), 128–145.
Bijl, A., Ahaus, K., Ruel, G., Gemmel, P & Meijboom, B (2019). Role of lean leadership in the lean maturity—second-order problemsolving relationship: a mixed methods study, BMJ Open, 9(6), 1-7.
Campbell, C.(2019). Social capital, social movements and global public health:Fighting for health-enabling contexts in marginalised settings, Social Science & Medicine, 257, 1-34.
Connor, K & Gladstone, E (2017). Beauty and social capital: Being attractive shapes social networks, Social Networks, 52, 42-47.
Dombrowski, U & Mielke, T (2013). Lean Leadership fundamental principles and their application, Conference on Manufacturing Systems, 7, 569-574.
Eberl, A (2019). The effect of informal caregiving on social capital investments, Social Science Research, 85.
Emiliani M.L., Emiliani,M (2013). Music as a framework to better understand Lean leadership, Leadership & Organization Development Journal, 34(5), 407-426
Gelei, A., Losonci, D & Matyusz, Z (2014). Lean production and leadership attributes – the case of Hungarian production managers, Journal of Manufacturing Technology Management, 26(4), 477-500.
Ghasemi, Vahid (2013). Structural Equation Modeling in Social Research Using Amos Graphics. Publisher: Sociologists, (In Persian).
Gifu D, Teodorescu M & Ionescu D. (2014).Design of a stable system by lean manufacturing. International Letters of Social and Humanistic Sciences, 17(28),61-69.
Helten K, Lindemann U. (2013). Analysis of Management and Employee Involvement During the Introduction of Lean Development. Institute of Product Development, 898-911.
Herberholz, C & Phuntsho, S (2018). Social capital, outpatient care utilization and choice between different levels of health facilities in rural and urban areas of Bhutan, Social Science & Medicine, 211, 102-113.
Hu, Q., Mason, R., Williams, S.J. and Found, P. (2015). Lean implementation within SMEs: a literature review, Journal of Manufacturing Technology Management, 26 (7), 980-1012.
Jovita, H., Nashir, H., Mutiarin, D., Moner, Y & Nurmandi, A (2019). Social capital and disasters: How does social capital shapepost-disaster conditions in the Philippines? Journal of Human Behavior in the Social Environment, 29(4), 519-534.
Khadrpour, Kh., Maziyari, M & Sabounchi, R (2014). The Relationship between Social Capital and Productivity of Sport and Youth Offices of West Azerbaijan Province, Journal of Human Resource Management in Sport, 1(2), 147-156 (In Persian).
Kim, Y., Choe, E., Lee, B & Seo, J (2019). Understanding Personal Productivity, How Knowledge Workers Define, Evaluate, and Reflect on Their Productivity, CHI Glasgow, Scotland UK, 615 , 1-12.
Lam, M., O’Donnell, M. and Robertson, D. (2015), “Achieving employee commitment for continuous improvement initiatives”, International Journal of Operations & Production Management, 35(2), 201-215.
Liker, J. K .& Convis, G. L (2012). The Toyota Way to Lean Leadership - Achieving and sustaining excellence through leadership development, New York: McGraw Hill, 6(2), 135-136.
Loh, K., Yusof, Sh & Lau, D (2018). Blue ocean leadership in lean sustainability", International Journal of Lean Six Sigma, 10(1), 1-21.
Mann, D. (2009). The missing link: Lean leadership. Frontiers of Health Services Management, 26(1), 15–26.
Naghavi, M, A., Hamzehpour, M., Bamdad Sufi, J & Etemadi, M (2018). Designing Structural Conceptual Model; Interpreting Lean Leadership; Based on Comprehensive Approaches to Lean Concept Essence, Tomorrow Management, 17, 234-253(In Persian).
Najad Irani, F & Judges, A (2018). The Impact of Strategic Value Creation of Human Capital on Human Resource Productivity through the Mediating Role of Job Well-being (Case Study: Employees of National Bank of West Azerbaijan Province), Productivity Management, 47, 235-269 (In Persian).
Neal, J & Neal, Z (2019). Implementation capital: mergingframeworks of implementation outcomes andsocial capital to support the use ofevidence-based practices, mplementation Science, 1-9.
Okeke, M., Onyekwelu, N., Akpua, J & Dunkwu, C (2019). Performance Mangement and Employee Productivity in Selected Large Organizations in South- East, Nigeria, Journal of Business Management, 5(3), 57-70.
Oreg, Sh & Berson, Y (2019). Leaders’ Impact on Organizational Change: Bridging Theoretical and Methodological Chasms, Academy of Management Annals, 13(1), 64- 79.
Poksinska, B., Swartling, D & Drotz, E (2013). The daily work of Lean leaders –lessons from manufacturing and healthcare, Total Quality Management & Business, 24(8), 886-898.
Pourmola, A., Bagheri, M., Alinezhad, P & Peyravinejad, Z (2019). Investigating the impact of organizational spirituality on human resources productivity in manu-facturing organizations, Management Science Letters, 122-134.
Seidel, A., Saurin, T., Marodin, G & Ribeiro, J (2017). Lean Leadership Competencies: a multi-method study, Management Decision, 1-33.
Shukri Node, A., Kavusi, Sh & Bahram, A (2019). Presenting a Model of Learning Organization for Promotion of Intellectual Capital and Productivity of Human Resources in the Cultural Department of Islamic Azad University by Qualitative Method, Productivity Management, 48, 181- 201 (In Persian).
Tantardini, M, Guo, H & Ganapati, N (2017). Social Capital and Public Financial Performance: Lessons from Florida, Public Performance & Management Review, 4(3), P, 480-503.
Tortorella, G & Fogliatto, F (2017). Implementation of lean manufacturing and situational leadership styles: An empirical study, Leadership & Organization Development Journal, 38(7), 1-8.
Trenkner, M (2016). Implementation of lean leadership, DE Gruyter Open Management, 20 (2), 129- 142.
Villena, V. H., Revilla, E., & Choi, T. Y. (2011). The dark side of buyer–supplier relationships: A social capital perspective. Journal of Operations Management, 29(6), 561-576.
Vincens, N. Emmelin, M & Stafstrom, M (2018). Social capital, income inequality and the social gradient in self-rated health in Latin America: Afixed effects analysis, Social Science & Medicine, 196(C), 115-122.
Weintraub, Ph & McKee, M (2019). Leadership for Innovation in Healthcare: An Exploration, International Journal of Health Policy and Managemen, 8(3), 138- 144.