Arne Jönsson
ABSTRACT
We report on a method for utilising corpora collected in natural settings. It is based on distilling (re-writing) natural dialogues to elicit the type of dialogue that would occur if one the dialogue participants was a computer instead of a human. The method is a complement to other means such as Wizard of Oz-studies and un-distilled natural dialogues. We present the distilling method and guidelines for distillation. We also illustrate how the method affects a corpus of dialogues and discuss the pros and cons of three approaches in different phases of dialogue systems development.
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- Distilling dialogues: a method using natural dialogue corpora for dialogue systems development
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