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Information Technology and Communication Management in Supply Chain Management

Information Technology and Communication Management in Supply Chain Management

Cláudio Roberto Magalhães Pessoa, Marco E. Marques
Copyright: © 2017 |Pages: 11
ISBN13: 9781522509738|ISBN10: 1522509739|EISBN13: 9781522509745
DOI: 10.4018/978-1-5225-0973-8.ch002
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MLA

Pessoa, Cláudio Roberto Magalhães, and Marco E. Marques. "Information Technology and Communication Management in Supply Chain Management." Handbook of Research on Information Management for Effective Logistics and Supply Chains, edited by George Leal Jamil, et al., IGI Global, 2017, pp. 23-33. https://doi.org/10.4018/978-1-5225-0973-8.ch002

APA

Pessoa, C. R. & Marques, M. E. (2017). Information Technology and Communication Management in Supply Chain Management. In G. Jamil, A. Soares, & C. Pessoa (Eds.), Handbook of Research on Information Management for Effective Logistics and Supply Chains (pp. 23-33). IGI Global. https://doi.org/10.4018/978-1-5225-0973-8.ch002

Chicago

Pessoa, Cláudio Roberto Magalhães, and Marco E. Marques. "Information Technology and Communication Management in Supply Chain Management." In Handbook of Research on Information Management for Effective Logistics and Supply Chains, edited by George Leal Jamil, António Lucas Soares, and Cláudio Roberto Magalhães Pessoa, 23-33. Hershey, PA: IGI Global, 2017. https://doi.org/10.4018/978-1-5225-0973-8.ch002

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Abstract

Information Management policies must be provided, according to various SCM studies. Companies that need to operate in an integrated form, have in common the necessity that these policies must be communicated, in an efficient way, to everyone involved in strategic decisions to allow effective decision-making. In addition to that, it is of utmost importance to try to understand the customer's values, thought data prospected on the market. Then, Information Management must be done in order to efficiently apply them in the day-by-day of the organizations. This chapter explores information management in SCMs.

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