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Telework and People with Disabilities: Perspectives of Managers and Employees from Australia

Telework and People with Disabilities: Perspectives of Managers and Employees from Australia

Rachelle Bosua, Marianne Gloet
Copyright: © 2017 |Pages: 25
ISBN13: 9781522523284|ISBN10: 1522523286|EISBN13: 9781522523291
DOI: 10.4018/978-1-5225-2328-4.ch006
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MLA

Bosua, Rachelle, and Marianne Gloet. "Telework and People with Disabilities: Perspectives of Managers and Employees from Australia." Anywhere Working and the New Era of Telecommuting, edited by Yvette Blount and Marianne Gloet, IGI Global, 2017, pp. 145-169. https://doi.org/10.4018/978-1-5225-2328-4.ch006

APA

Bosua, R. & Gloet, M. (2017). Telework and People with Disabilities: Perspectives of Managers and Employees from Australia. In Y. Blount & M. Gloet (Eds.), Anywhere Working and the New Era of Telecommuting (pp. 145-169). IGI Global. https://doi.org/10.4018/978-1-5225-2328-4.ch006

Chicago

Bosua, Rachelle, and Marianne Gloet. "Telework and People with Disabilities: Perspectives of Managers and Employees from Australia." In Anywhere Working and the New Era of Telecommuting, edited by Yvette Blount and Marianne Gloet, 145-169. Hershey, PA: IGI Global, 2017. https://doi.org/10.4018/978-1-5225-2328-4.ch006

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Abstract

People with disabilities face unique challenges to access work and participate in a work culture and environment. The increasing uptake of telework is promising from a digital inclusion perspective for people with disabilities. This qualitative study explored barriers and problems of including people with disabilities through telework in Australia. The study focused on management and worker perspectives and findings indicate that both parties face unique challenges to accommodate and include people with disabilities in telework arrangements. Worker barriers to access telework relate to management attitudes, physical and infrastructure problems, social isolation misconceptions, lack of management trust, insufficient telework opportunities and inadequate management knowledge of IT support and reasonable adjustment for people with disabilities. Management issues involve cultural intolerance towards diversity and disability in general, as well as a lack of policies and processes that create a supportive environment for people with disabilities who wish to telework.

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