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Using an AI-Supported Online Discussion Forum to Deepen Learning

Using an AI-Supported Online Discussion Forum to Deepen Learning

Tamarin Butcher, Michelle Fulks Read, Ann Evans Jensen, Gwendolyn M. Morel, Alexander Nagurney, Patrick A. Smith
Copyright: © 2020 |Pages: 29
ISBN13: 9781799832928|ISBN10: 1799832929|EISBN13: 9781799832935
DOI: 10.4018/978-1-7998-3292-8.ch016
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MLA

Butcher, Tamarin, et al. "Using an AI-Supported Online Discussion Forum to Deepen Learning." Handbook of Research on Online Discussion-Based Teaching Methods, edited by Lesley Wilton and Clare Brett, IGI Global, 2020, pp. 380-408. https://doi.org/10.4018/978-1-7998-3292-8.ch016

APA

Butcher, T., Read, M. F., Jensen, A. E., Morel, G. M., Nagurney, A., & Smith, P. A. (2020). Using an AI-Supported Online Discussion Forum to Deepen Learning. In L. Wilton & C. Brett (Eds.), Handbook of Research on Online Discussion-Based Teaching Methods (pp. 380-408). IGI Global. https://doi.org/10.4018/978-1-7998-3292-8.ch016

Chicago

Butcher, Tamarin, et al. "Using an AI-Supported Online Discussion Forum to Deepen Learning." In Handbook of Research on Online Discussion-Based Teaching Methods, edited by Lesley Wilton and Clare Brett, 380-408. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-7998-3292-8.ch016

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Abstract

Student-to-student interaction is a key element in the learning process, and one that is often missing in online classes. The purpose of this case study is to demonstrate how a technology platform that leverages artificial intelligence (AI) can be used to deepen learning in online discussions by analyzing instructor and student perceptions and examining third-party analytics in two hybrid/blended undergraduate courses. The instructors selected Packback, a third-party online discussion platform, to address some of the engagement issues they encountered in the past when using discussion tools within learning management systems (LMS). Packback increased the depth of student discussions by providing real-time feedback to students on the quality of their posts, thus allowing students to improve the quality of their posts. Packback also allowed for more nuanced evaluation and grading of students' forum posts by instructors.

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