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Uncovering and Addressing the Challenges in the Adoption of E-Procurement System: Adoption Process Stages in SMEs

Uncovering and Addressing the Challenges in the Adoption of E-Procurement System: Adoption Process Stages in SMEs

Muhammad Naeem
Copyright: © 2021 |Volume: 14 |Issue: 1 |Pages: 22
ISSN: 1935-5726|EISSN: 1935-5734|EISBN13: 9781799859901|DOI: 10.4018/IJISSCM.2021010101
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MLA

Naeem, Muhammad. "Uncovering and Addressing the Challenges in the Adoption of E-Procurement System: Adoption Process Stages in SMEs." IJISSCM vol.14, no.1 2021: pp.1-22. http://doi.org/10.4018/IJISSCM.2021010101

APA

Naeem, M. (2021). Uncovering and Addressing the Challenges in the Adoption of E-Procurement System: Adoption Process Stages in SMEs. International Journal of Information Systems and Supply Chain Management (IJISSCM), 14(1), 1-22. http://doi.org/10.4018/IJISSCM.2021010101

Chicago

Naeem, Muhammad. "Uncovering and Addressing the Challenges in the Adoption of E-Procurement System: Adoption Process Stages in SMEs," International Journal of Information Systems and Supply Chain Management (IJISSCM) 14, no.1: 1-22. http://doi.org/10.4018/IJISSCM.2021010101

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Abstract

Small businesses have many challenges that must be resolved before adoption of e-procurement systems. The present study aims to understand the various financial, technological, educational, organizational, banking, and customers challenges in the adoption of e-procurement system in SME. Based on these challenges, this study has recommended how SME can adopt e-procurement systems. The study followed an interpretivist approach based on qualitative design using 30 non-directive and semi-structured interviews from the various stakeholders of SME. Results reveal the financial, technological, educational, organizational, banking, and suppliers' challenges in the adoption of e-procurement system. Findings emerged with various themes such as limited financial budget and support, high cybercrime rate and lower level of privacy, lack of e-commerce educational programs, and lower level of learning opportunities. Top management must address employee, financial, organizational, and educational challenges before adoption of e-procurement system in SME.

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