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Adoption of Internet Technology by the Banking Industry in Oman: A Study Informed by the Australian Experience

Adoption of Internet Technology by the Banking Industry in Oman: A Study Informed by the Australian Experience

Salim Al-Hajri, Arthur Tatnall
Copyright: © 2008 |Volume: 6 |Issue: 3 |Pages: 17
ISSN: 1539-2937|EISSN: 1539-2929|ISSN: 1539-2937|EISBN13: 9781615205202|EISSN: 1539-2929|DOI: 10.4018/jeco.2008070102
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MLA

Al-Hajri, Salim, and Arthur Tatnall. "Adoption of Internet Technology by the Banking Industry in Oman: A Study Informed by the Australian Experience." JECO vol.6, no.3 2008: pp.20-36. http://doi.org/10.4018/jeco.2008070102

APA

Al-Hajri, S. & Tatnall, A. (2008). Adoption of Internet Technology by the Banking Industry in Oman: A Study Informed by the Australian Experience. Journal of Electronic Commerce in Organizations (JECO), 6(3), 20-36. http://doi.org/10.4018/jeco.2008070102

Chicago

Al-Hajri, Salim, and Arthur Tatnall. "Adoption of Internet Technology by the Banking Industry in Oman: A Study Informed by the Australian Experience," Journal of Electronic Commerce in Organizations (JECO) 6, no.3: 20-36. http://doi.org/10.4018/jeco.2008070102

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Abstract

The banking industry in Oman is of major importance to Oman’s economy, yet Omani banks continue to conduct most of their transactions using traditional methods. A strong banking industry significantly supports economic development through efficient financial services, and their role in trying to achieve the objectives outlined by the Sultan of Oman will depend heavily on the industry’s capabilities. Omni banks will need to introduce change at both procedural and informational levels that includes moving from traditional distribution channel banking to electronic channel banking. This paper addresses the question: What are the enablers and the inhibitors of Internet technology adoption in the Omani banking industry compared with those in the Australian banking industry? The paper does not attempt a direct comparison of the banking industries in these two very different countries, but rather presents a discussion of Internet technology adoption in Oman, informed by the more mature Australian experience.

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