ABSTRACT
This chapter examines how Chicago schoolteachers differentiate their pupils on social class lines according to how far these pupils diverge from the teacher's model of the ideal pupil. The major problems of workers in the service occupations are likely to be a function of their relationship to their clients or customers, those for whom or on whom the occupational service is performed. The cultures of particular social-class groups may operate to produce clients who make the worker's position extremely difficult. Professionals depend on their environing society to provide them with clients who meet the standards of their image of the ideal client. Social class cultures, among other factors, may operate to produce many clients who, in one way or another, fail to meet these specifications and therefore aggravate one or another of the basic problems of the worker-client relation.
