PROCUREMENT PERFORMANCE MEASUREMENT IN COMMERCIAL BANKS IN KENYA

Authors

  • Eva Ngina Kariuki University of Nairobi
  • Dr. Josiah Aduda University of Nairobi

DOI:

https://doi.org/10.47672/ijbs.37
Abstract views: 279
PDF downloads: 429

Keywords:

Procurement performance, commercial banks, staff training, internal processes

Abstract

Purpose: The purpose of the study was to procurement performance measurement in commercial banks in Kenya.

Methodology: The study used descriptive survey design with all the commercial banks operating in Kenya as the units analysis. The study used primary data which was collected through use of questionnaires with respondents as the procurement managers in the 43 commercial banks. The data collected was analyzed using descriptive statistics and inferential statistics.

Results: The results indicated that procurement performance measurements in banks are adequate. ANOVA statistics presented indicate that the overall model was statistically significant. There is a positive relationship between procurement performance measurement and internal processes, staff training, ethics and culture which through regression analysis had beta coefficients.

Unique contribution to theory, practice and policy: Procurement professionals should make recommendations of improving the training curriculum of procurement professionals in order to capture the important findings of the study. This will enable the inclusion of issues related to ethics and integrity into the syllabus.

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Author Biographies

Eva Ngina Kariuki, University of Nairobi

Post Graduate student

Dr. Josiah Aduda, University of Nairobi

Lecturer

References

Chitkara K K (2005): Project Management - Planning, Scheduling and Controlling – Tata McGraw Hill, New Delhi

Amaratunga, D., & Baldry, D. (2002). Moving from Performance Measurement to Performance Management. Facilities, 20 (5/6), 217-223.

Batenburg, R., & Versendaal, J. (2006). Alignment Matters - Improving business functions using the procurement alignment framework.

Artley, W., & Stroh, S. (2001). The Performance-Based Management Handbook, Volume II.

Telgen, J., Zomer, G., & de Boer, L. (1997). The efficiency and effectiveness of government purchasing in The Netherlands. Retrieved August 12, 2013, from University of Twente

Moodley, C. (2007). The impact of employee satisfaction levels on customer service in the service utility at Telkom South Africa. Masters Dissertation, University of Johannesburg

Murtishaw, S. &Sathaye, J. (2006).Quantifying the Effect of the Principal-Agent Problem on US Residential Energy Use. Berkeley (CA), Lawrence Berkeley National Laboratory

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Published

2016-10-11

How to Cite

Kariuki, E. N., & Aduda, D. J. (2016). PROCUREMENT PERFORMANCE MEASUREMENT IN COMMERCIAL BANKS IN KENYA. International Journal of Business Strategies, 1(1), 10 - 25. https://doi.org/10.47672/ijbs.37

Issue

Vol. 1 No. 1 (2016)

Section

Articles

License

Copyright (c) 2016 Eva Ngina Kariuki, Dr. Josiah Aduda

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work’s authorship and initial publication in this journal.