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Improving Confidence and Accuracy in Performance Appraisals

Published online by Cambridge University Press:  18 September 2015

Paul L. Nesbit  and
Robert E. Wood
Paul L. Nesbit
Affiliation:
Macquarie Graduate School of Management, Macquarie University, NSW 2109, Phone: +61 2 9859 9908, Email: paul.nesbit@mq.edu.au
Robert E. Wood
Affiliation:
Australian Graduate School of Management, University of New South Wales, Sydney NSW 2052
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Abstract

The paper presents findings of a study evaluating the impact of performance appraisal training on rating accuracy and perceived rating ability. 41 supervisors from a telecommunications firm took part in the training evaluated video vignettes and completed a questionnaire measuring self-efficacy beliefs about rating, goal intentions, and feelings about future rating behaviour. Supervisors in a control group (n = 12) also rated the video and completed the questionnaire. Trained supervisors showed increased accuracy on video ratings of work behaviour over the course of the training and an increase in self-efficacy measures. Control group supervisors by comparison decreased their accuracy of rating over the same time period while self-efficacy ratings remained constant. Impact of training on satisfaction and goals of participants is also presented.

Keywords

Frame-of- ReferencePerformance AppraisalSelf-Efficacy
Type
Research Article
Information
Journal of Management & Organization , Volume 8 , Issue 2 , 2002 , pp. 40 - 51
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2002

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